Professionals & Executives
Designed for professionals, managers and innovation leaders. It is especially useful for learners who need a structured, practical route into live operations rather than a purely theoretical overview.
ESH-27587 · Gaming
Live Operations Essentials for Professionals & Executives — Gaming
A 8-hour beginner course for professionals, managers and innovation leaders who want to apply the essential tools with confidence in live operations. The course combines the gaming context with practical frameworks, realistic cases, guided exercises and a final applied output. Participants finish with a structured approach they can adapt to a real venture, team or project.
Live online8 hoursBeginnerProfessionals & ExecutivesExplore pathway
What you need
Professional experience is helpful; startup experience is not essential.
European Startup Hub Certificate of Completion — Live Operations Essentials
Module quizzes, applied worksheets and a final scenario exercise.
Learning outcomes
What you will be able to do.
Outcome 1
Explain the core principles of live operations in the context of gaming.
Outcome 2
Diagnose a realistic live operations challenge using structured startup tools.
Outcome 3
Build a practical live operations output appropriate for professionals & executives.
Outcome 4
Evaluate evidence, assumptions and trade-offs before making live operations decisions.
Outcome 5
Apply live operations methods to a venture, project or organisational scenario.
Outcome 6
Create a next-step action plan that can be used after the course.
Full syllabus
8 course modules.
Each module combines explanation, examples and an applied activity.
Module 1
Foundations of Live Operations
Practical study of foundations of live operations with examples, prompts and an applied activity.
Module 2
The Gaming context
Practical study of the gaming context with examples, prompts and an applied activity.
Module 3
Customers, users and stakeholder needs
Practical study of customers, users and stakeholder needs with examples, prompts and an applied activity.
Module 4
Tools and frameworks for Live Operations
Practical study of tools and frameworks for live operations with examples, prompts and an applied activity.
Module 5
Evidence, data and assumptions
Practical study of evidence, data and assumptions with examples, prompts and an applied activity.
Module 6
Designing the approach
Practical study of designing the approach with examples, prompts and an applied activity.
Module 7
Execution and operating decisions
Practical study of execution and operating decisions with examples, prompts and an applied activity.
Module 8
Measurement and key indicators
Practical study of measurement and key indicators with examples, prompts and an applied activity.
Assessment
Module quizzes, applied worksheets and a final scenario exercise.
Included materials
Digital course notes · Practical worksheets · Case exercises · Action-plan template · Completion record in ESH ID
Learning support
Platform learning support; live facilitator interaction is included where the delivery format states Live online or Blended online.
Course information & disclaimer
Educational programme. Completion does not constitute professional, legal, financial or investment advice and does not guarantee funding, employment or business outcomes. Catalogue version 2026.1 · Last reviewed 2026-08-24.
Ready to begin?
Live Operations Essentials for Professionals & Executives — Gaming · 8 hours · Live online
Enrol for €135