ESH-14447 · Operations

Process Design Essentials for Students & Graduates — Operations

A 8-hour beginner course for university students and recent graduates who want to apply the essential tools with confidence in process design. The course combines the operations context with practical frameworks, realistic cases, guided exercises and a final applied output. Participants finish with a structured approach they can adapt to a real venture, team or project.

Blended online8 hoursBeginnerStudents & GraduatesExplore pathway
Who it is for

Students & Graduates

Designed for university students and recent graduates. It is especially useful for learners who need a structured, practical route into process design rather than a purely theoretical overview.

Prerequisites

What you need

No prior startup experience required.

Completion

European Startup Hub Certificate of Completion — Process Design Essentials

Module quizzes, applied worksheets and a final scenario exercise.

Learning outcomes

What you will be able to do.

Outcome 1

Explain the core principles of process design in the context of operations.

Outcome 2

Diagnose a realistic process design challenge using structured startup tools.

Outcome 3

Build a practical process design output appropriate for students & graduates.

Outcome 4

Evaluate evidence, assumptions and trade-offs before making process design decisions.

Outcome 5

Apply process design methods to a venture, project or organisational scenario.

Outcome 6

Create a next-step action plan that can be used after the course.

Full syllabus

8 course modules.

Each module combines explanation, examples and an applied activity.

Module 1

Foundations of Process Design

Practical study of foundations of process design with examples, prompts and an applied activity.

Module 2

The Operations context

Practical study of the operations context with examples, prompts and an applied activity.

Module 3

Customers, users and stakeholder needs

Practical study of customers, users and stakeholder needs with examples, prompts and an applied activity.

Module 4

Tools and frameworks for Process Design

Practical study of tools and frameworks for process design with examples, prompts and an applied activity.

Module 5

Evidence, data and assumptions

Practical study of evidence, data and assumptions with examples, prompts and an applied activity.

Module 6

Designing the approach

Practical study of designing the approach with examples, prompts and an applied activity.

Module 7

Execution and operating decisions

Practical study of execution and operating decisions with examples, prompts and an applied activity.

Module 8

Measurement and key indicators

Practical study of measurement and key indicators with examples, prompts and an applied activity.

Assessment

Module quizzes, applied worksheets and a final scenario exercise.

Included materials

Digital course notes · Practical worksheets · Case exercises · Action-plan template · Completion record in ESH ID

Learning support

Platform learning support; live facilitator interaction is included where the delivery format states Live online or Blended online.

Course information & disclaimer

Educational programme. Completion does not constitute professional, legal, financial or investment advice and does not guarantee funding, employment or business outcomes. Catalogue version 2026.1 · Last reviewed 2026-08-24.

Ready to begin?

Process Design Essentials for Students & Graduates — Operations · 8 hours · Blended online

Enrol for €155